FAQ

✅ Frequently Asked Questions (FAQ)

Last Updated: 25 November 2025

Welcome to the FAQ section of Tech of Indian Bro / Chottu Collection Fabrics.

Here you will find answers to the most common questions related to our products, delivery, returns, policies, and support.

🧵 1. Where is Chottu Collection Fabrics located?

We are located at:

Chunfuli, Bharat Petroleum Petrol Pump, West Bengal, India

📦 2. Do you deliver all over India?

Yes!

We deliver to all states and major cities in India through trusted courier partners.

🚚 3. How long will delivery take?

Delivery usually takes:

✔ 3–7 working days for most locations

✔ 7–10 days for remote areas

💰 4. Is shipping free?

Yes, free shipping is available on selected products.

For other items, shipping charges may apply based on location and weight.

🧾 5. How can I track my order?

After shipment, we provide:

✔ Tracking ID

✔ Courier name

✔ Live tracking link

You can follow your package anytime.

📞 6. How can I contact customer support?

You can contact us at:

📞 +91 7908055262 / +91 6289015010

📧 mrramjanalisk@gmail.com

📧 techofindianbro@gmail.com

📧 ChottuCollectionFabrics@gmail.com

💳 7. What payment methods do you accept?

We accept:

✔ UPI

✔ Wallet

✔ Net Banking

✔ Cash on Delivery (for selected locations)

🛍 8. Can I cancel my order?

Yes, you can cancel your order before it is shipped.

After shipping, cancellation is not possible.

🔄 9. Can I return a product?

Returns are accepted only if:

✔ Damaged product received

✔ Wrong product received

✔ Manufacturing defect

✔ Not as described

Return must be requested within 48 hours.

♻ 10. Do you offer exchanges?

Yes!

Exchange is available for:

✔ Wrong product

✔ Defective product

✔ Size issue (if applicable)

📹 11. Do I need to provide an unboxing video?

Yes.

A full unboxing video (without cuts/pauses) is mandatory for any return or exchange.

📤 12. How long does the refund process take?

Refund will be processed in:

5–7 working days

after we receive and inspect the returned product.

🧵 13. Are sale or discounted items returnable?

No.

Sale or discounted items are non-returnable and non-exchangeable.

📦 14. What do I do if the product is damaged on delivery?

If the package is damaged:

✔ Record an unboxing video

✔ Do NOT accept tampered parcels

✔ Contact support immediately

🔐 15. Is my personal information safe?

Yes.

We follow strict security rules and never share your data with third parties,

except for delivery and essential processing.

⭐ 16. Why choose Chottu Collection Fabrics?

✔ Trusted quality

✔ Affordable prices

✔ Fast delivery

✔ Helpful customer support

✔ Real packaging & quality checking

🎯 17. What type of content is available on Tech of Indian Bro?

We share:

✔ Tech tips

✔ Online earning guides

✔ Blogging help

✔ Gadget information

✔ Tutorials

✔ Digital skills