Brand Name: Chottu Collection Fabrics
At Chottu Collection Fabrics, we are committed to providing high-quality products. We ensure that every item goes through strict quality checks before it reaches our customers. This Warranty Policy explains the coverage, terms, and conditions under which customers can claim a warranty for eligible products.
📌 1. Warranty Coverage
Our warranty covers:
✔ Manufacturing defects
✔ Stitching issues
✔ Fabric damage received at the time of delivery
✔ Color fading within warranty period (if used normally)
📌 2. What is NOT Covered
The warranty does NOT cover:
❌ Damage caused by misuse or rough handling
❌ Damage after washing with strong detergent/chemicals
❌ Burns, stains, cuts, or wear & tear
❌ Unauthorized alterations or modifications
❌ Damage due to improper storage
📌 3. Warranty Period
The warranty period varies based on the product:
Clothing Products: 7 Days Warranty
Fabric Products: 10 Days Warranty
Accessories (if applicable): 7 Days Warranty
📌 4. How to Claim a Warranty
To claim warranty, customers must provide:
1️⃣ Order ID
2️⃣ Product photos or video
3️⃣ Clear photo of the defect
4️⃣ Proof of purchase (invoice or screenshot)
Send the above information to:
📧 ChottuCollectionFabrics@gmail.com
📌 5. Replacement Process
If the warranty claim is approved:
✔ A replacement product will be sent
✔ No extra charges for replacement
✔ If the same item is out of stock, customers can choose another item of equal value
📌 6. Important Terms
Warranty is valid only for original customers
Return shipping may be required depending on the issue
Fake, incomplete, or unclear proofs will not be accepted
Decision made by Chottu Collection Fabrics team will be final
📌 7. Contact for Warranty Support
For warranty related queries:
📩 Email: support@chottucollection.com
📞 Phone: +91 7908055262
🌐 Website: https://techofindianbro.in
⚠️ Disclaimer
Chottu Collection Fabrics reserves the right to update or modify this warranty policy at any time without prior notice.
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